Privacy Policy for NovaRapic
Effective Date: January 4, 2025

At NovaRapic, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (https://novarapic.net) or purchase our products. By using our website, you agree to the practices described in this policy.

Contact Information
Store Address: 115 Mace Ln, Oak Grove, Kentucky (KY), 42262
Phone Number: (270) 439-4983
Email: info@novarapic.net
Website: https://novarapic.net

For any questions or concerns regarding your privacy, please contact us using the details above.

1. Information We Collect

1.1. Personal Information:
When you place an order, create an account, or subscribe to our newsletter, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely by third-party providers)

1.2. Non-Personal Information:
We collect non-identifiable information to improve our services, such as:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Website usage data (e.g., pages viewed, time spent on the site)

2. How We Use Your Information

2.1. To Process Orders:
Your personal information is used to process transactions, deliver products, and provide customer support.

2.2. Marketing Communications:
With your consent, we may send promotional emails about new products, special offers, or other updates.

2.3. Improving Our Services:
Non-personal information helps us enhance website performance, user experience, and overall service quality.

2.4. Legal Compliance:
We may use your information to comply with legal obligations or enforce our terms and conditions.

3. Sharing Your Information

3.1. Third-Party Services:
We work with trusted third-party service providers to:

  • Process payments securely
  • Manage email marketing campaigns
  • Analyze website traffic and performance

3.2. Legal Requirements:
We may disclose your information if required by law or in response to valid legal processes.

3.3. Business Transfers:
In the event of a merger, acquisition, or sale, your personal information may be transferred to the new entity.

4. Data Security

4.1.
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or destruction.

4.2.
Payment information is encrypted and processed by secure third-party providers. NovaRapic does not store your full credit card details.

4.3.
While we strive to protect your data, no transmission method over the internet is completely secure. We encourage you to use caution when sharing personal information online.

5. Cookies and Tracking Technologies

5.1. What Are Cookies?
Cookies are small files stored on your device that help us understand website usage and improve your experience.

5.2. How We Use Cookies:

  • Track user preferences and behavior
  • Personalize content and promotions
  • Analyze website traffic and performance

5.3. Managing Cookies:
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some website features may not function properly without cookies.

6. Your Rights

6.1. Access and Correction:
You have the right to access and update your personal information.

6.2. Data Deletion:
You can request the deletion of your personal data, subject to legal and contractual obligations.

6.3. Opt-Out:
You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

6.4. Data Portability:
Upon request, we can provide your personal information in a structured, machine-readable format.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing personal information.

8. Updates to This Policy

8.1.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

8.2.
Updates will be posted on this page with the revised effective date. Continued use of our website indicates your acceptance of the updated policy.