Sales Policy for Novarapic

Effective Date: January 4, 2025

Welcome to Novarapic! Thank you for choosing us to bring the festive spirit of Christmas into your life. At Novarapic, we are committed to providing high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions that govern purchases made on our website. By shopping with us, you agree to the following terms:

Contact Information

For any inquiries or assistance, please reach out to us using the contact information provided above.

1. General Terms

1.1. All prices listed on our website are in U.S. dollars (USD) and include applicable taxes unless otherwise stated.

1.2. We reserve the right to adjust prices, products, and promotions at any time without prior notice.

1.3. By placing an order, you confirm that the information provided is accurate, complete, and current.

2. Order Placement and Processing

2.1. Orders can be placed exclusively through our website at https://novarapic.net.

2.2. Once an order is placed, you will receive an email confirmation detailing your purchase. Please review the confirmation carefully and contact us immediately if any discrepancies are found.

2.3. Orders are processed within 1-3 business days after payment is received. During peak holiday seasons, processing times may be extended.

3. Payment Methods

3.1. We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Other payment gateways as listed on our website.

3.2. Payments must be completed at the time of purchase. Orders will not be processed until payment has been confirmed.

4. Shipping and Delivery

4.1. We offer shipping services across the United States. Delivery timelines and costs are calculated at checkout based on your location.

4.2. Estimated delivery times range from 5-10 business days, depending on your location. Expedited shipping options may be available.

4.3. Once shipped, you will receive a tracking number via email. Please monitor your shipment’s progress using the provided link.

4.4. Novarapic is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

5. Returns and Exchanges

5.1. For information on returns and exchanges, please refer to our Refund and Returns Policy.

5.2. Products eligible for return must be unused, undamaged, and returned in their original packaging within 30 days of receipt.

5.3. Holiday-themed items purchased after December 15 are final sale and not eligible for return or exchange unless they arrive damaged or defective.

6. Promotions and Discounts

6.1. Promotional codes and discounts cannot be combined unless explicitly stated.

6.2. Discounts are valid only during the promotional period and cannot be applied retroactively to previous purchases.

7. Limitation of Liability

7.1. Novarapic is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

7.2. Our maximum liability is limited to the purchase price of the item in question.

8. Dispute Resolution

8.1. In the event of a dispute, customers are encouraged to contact our support team at info@novarapic.net to resolve the issue amicably.

8.2. Any disputes that cannot be resolved informally shall be subject to the laws of the State of Kentucky and adjudicated in a court of competent jurisdiction.